BikeGearz is an advanced platform for personal imports of unique motorcycle gear and accessories. We provide our customers with the entire import process—from sourcing the product from the official supplier to the logistics and delivery directly to the customer’s home. We take responsibility for the entire process, ensuring a seamless, reliable, and worry-free shopping experience. What started as an idea to supply high-quality motorcycle gear has evolved into an innovative platform dedicated to serving riders seeking the best in safety, performance, and style.

Yes, all products on the site are 100% original. We commit to providing only products purchased directly from the world’s leading brands, with a full authenticity guarantee. Each product is meticulously inspected to ensure its quality and authenticity before reaching the customer.

Currently, payments can only be made via credit cards. We partner with STRIPE, a global leader in payment processing, ensuring secure and reliable transactions that comply with the highest industry standards

After placing your order, you will receive a tracking number that allows you to check the status of your shipment through the tracking page on our website. We recommend keeping the tracking number for updates.

Shipping times vary depending on the product and location: Standard Shipping - FedEx: 7–21 business days. Fast Shipping - FedEx: 5-7 business days (depending on service availability).

Customs fees may apply based on regulations in the destination country. We provide guidance and assistance during the payment process, including information on customs requirements

Yes, orders can be canceled before shipping begins at no cost. Cancellations after the product has been shipped will be subject to our return policy. For custom orders, cancellations are not possible once production begins. Approved cancellations will be refunded within 7 business days to the original payment method. For more details, visit the Cancellation Policy page.

We accept returns within 14 days of receiving the product, provided that the product: Has not been used. Is in its original packaging. Is not customized or modified per customer requests. If the product is defective, incorrect, or damaged during shipping, we cover the return shipping costs. Please contact support@bikegearz.com with details and photos for documentation. For more details, visit the Return Policy page.

Yes, all products come with a manufacturer’s warranty. We support the warranty process with the manufacturer, including communication, documentation, and guidance. The warranty is subject to the manufacturer’s terms, so we recommend reviewing the warranty details at the time of purchase.

Each product page specifies compatibility details. If you are unsure, feel free to contact our support team, and we’ll be happy to assist you.

We are here for you! You can reach us through the following channels: Email: support@bikegearz.com Contact Us page: Fill out the form on our website, and we will get back to you promptly. Chat: Contact us by the chat bot in the web site