Privacy Policy

BikeGearz ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website bikegearz.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

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1. Introduction

At BikeGearz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.
By accessing or using BikeGearz, you agree to the terms outlined in this Privacy Policy. This policy applies to all users, regardless of location.

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2. Types of Information Collected

We may collect two types of information when you use our website:
1. Personal Information: This includes your name, email address, phone number, shipping address, and payment details, which are necessary for processing your orders and providing customer support.
2. Non-Personal Information: This includes your IP address, browser type, browsing activity, and preferences, collected through cookies or other tracking technologies for analytics and website optimization purposes.
Information is collected directly from you when you provide it and indirectly through your use of our website.

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3. How We Use Your Information:

The information we collect is used to process and fulfill your orders, enhance our website and services, resolve technical issues, and improve your user experience. We also use your data to communicate with you about your purchases, respond to inquiries, and share promotional offers. To comply with legal requirements, we may use your information as required. Additionally, we tailor the content and products displayed on our website to match your preferences and interests, and with your consent, send newsletters, special offers, and promotions. We do not sell your personal information to third parties.

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4. Sharing Information with Third Parties

We may share your personal information with trusted third-party partners to ensure smooth transactions and improve our services. These partners include shipping providers for efficient delivery, payment processors to handle secure transactions, and analytics services to enhance website performance. Additionally, we may use marketing platforms to send promotional emails and targeted advertisements, but only with your consent. All third parties we work with are required to adhere to strict data protection standards, and your information will not be shared for purposes unrelated to the operation of our website without your explicit consent.

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5. Data Security

BikeGearz operates on the WIX platform, which provides industry-standard security measures to protect your personal information. These include encrypted data transmission (SSL), secure payment processing, and robust system protections against unauthorized access. The security of customer data is managed by WIX, which adheres to high data protection standards. While BikeGearz relies on WIX's security infrastructure, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. By using our website, you acknowledge and accept these risks.

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6. User Rights

Customers have the right to edit or delete their personal data at any time. Requests for data deletion can be submitted to support@bikegearz.com, and we will process them in accordance with applicable data protection regulations. Customers also have access to a secure personal account area where they can view and edit their personal information, such as contact details and payment preferences. They can also review their order history and manage account settings. Access to this area is protected by secure login credentials, ensuring the safety and privacy of your data.

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7. Use of Cookies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us understand how you interact with our website.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

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8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If significant changes are made, we will notify you by posting a prominent notice on our website or by sending an email to registered users. Minor updates that do not materially affect your rights or obligations may not be broadly announced.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how your information is handled, please contact us by Email support@bikegearz.com